Returns & Exchanges Policy

At ArcAntenna, we want to ensure your electronic solutions meet your specific requirements. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery in their original packaging.

1

Initiate Your Request

Log into your account portal or contact our technical support team to obtain a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Place the electronic components in their original anti-static bags and protective packaging to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label and drop off the package at any authorized carrier location, ensuring the RMA number is clearly marked on the exterior.

4

Inspection and Refund

Once our technicians verify the hardware's condition, we will process your refund or store credit within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing